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(450) 686-0033
1 800 363-0800
info@incospec.com
Customer Satisfaction Survey
Company Name
Contact Name
Phone
Email
Q1 - How did you hear about Incospec?
Web
Email
Referral
Q2 - How was the initial phone support?
Excellent
Good
Average
Poor
Q3 - Were the Incospec representatives knowledgeable and professional
Yes
No
Q4 - Did the equipment function properly?
Yes
No
Q5 - If you experienced a problem, was the staff responsive?
Yes
No
Q6 - How was the communication between your organization and our team members?
Excellent
Good
Average
Poor
Q7 - How satisfied were you with your dedicated project manager?
Very Satisfied
Somewhat Satisfied
Not Satisfied
Q8 - Was the system installed in a professional manner within the given timeframe?
Yes
No
Q9 - Does the aesthetic appearance of your system meet with your standards & expectations?
Yes
No
Q10 - In what condition did the installation team leave your facility?
Excellent
Good
Average
Poor
Q11 - How satisfied are you with the documentation on the use of your system?
Very Satisfied
Somewhat Satisfied
Not Satisfied
Q12 - Does the system you purchased meet your needs?
Yes
No
Q13 - Were after-warranty service options explained and priced for you?
Yes
No
Q14 - Based on this experience, how likely are you to turn to Incospec for any future needs?
Yes
No
Q15 - We want to hear from you, feel free to leave any comments here!
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